Establishing trust through security
We are committed to provide secure environment for safe-keeping all your confidential records.
As part of this commitment, we use a variety of industry-standard security technologies and procedures to protect your information from unauthorized access, use, or disclosure.
Security is a central feature for us and shapes every decision we make.
Platform security
Internal Audits
Our engineering team performs monthly internal vulnerability scans of our production environment. This is to ensure that all systems are not only patched against known vulnerabilities, but are following the industry best practices in security.
Data Privacy
Access to account data by our employees is limited to a necessary set of users consistent with their assigned responsibilities. We believe in the concepts of «need to know» and «least privileged».
High availability
We use datacenter facilities that are built in clusters. In case of failure, automated processes move the customer data traffic away from the affected area and into other sites that are functioning properly. It all occurs behind the scenes, and you won’t even notice when it’s happening.
Monitoring
The system is monitored 24 hours a day, 7 days a week, 365 days a year. If something goes wrong, our team will jump into action straight away no matter when it happens!
Backups
All your data is backed up daily. Backups are redundantly stored in multiple physical locations. You can also export your data at any time.
Application security
All data in transit is sent through https (TLS) encrypted connections. This ensures the confidentiality and integrity of the data sent between you and My Clinic.